THIS IS MY STORY.... 'Kristy Meizer'

The story of how I came to be so passionate about the funeral industry is a very sad one. I was 17 and standing in my dad’s kitchen when I was told of the terrible loss of one of my best friends to suicide.

In the days that followed I was lost, heartbroken and scared. We sat for days reminiscing about our friend, not believing I would get the chance to see him again, that is until I was invited to say goodbye to him at the viewing in the days prior to his funeral service.

Not having experienced anything even remotely like this before I was so scared of what I would see, how I might react or the emotional consequences of the viewing, yet I still attended wanting to say a final goodbye. Entering the chapel, I felt a wave come over myself, like an extreme feeling of calm, something I certainly wasn’t expecting. It was like he was there with me, wrapping me in his arms. I felt as though I had adopted his peace, if not for a short while. As I approached the coffin, I couldn’t help but notice the marks, the lack of care for my friend was undeniable. My heart was broken, yet I felt compelled to give people something better. After a while I kissed my friend goodbye and then went to the reception counter. I spoke with a man that proceeded to tell me that I was grieving, I didn’t know what was involved in preparing people or working in an industry such as this, I was too young and a woman.

For every point I raised, he had an answer that shot me down time after time. It was at that moment that I realised ‘that is what I was meant to do’. I felt it in every part of myself and more, I was not going to let someone who didn’t realise my strength, resilience and passion deny my reason to follow my heart.

In the year that followed I attended all the funeral homes in the region, knocking on their doors with my resume in hand, dressed in a suit and begging for a chance to prove myself.

In 2001 I was accepted into a small funeral home for work experience, I met professionals who were dedicated to what they did, and I met people who were in it for the money. I attended forensic examinations, motor vehicle accidents and suicides. It is fair to say this was an eye opener but did not change or deter me from my passion.

After this I was given a chance of a full-time position at a family funeral home. This began my career and since then I have worked in many different facets of the industry including some of the biggest names in the funeral industry in Australia, smaller funeral homes and the forensic medicine centre.

Over the years the one dream I have always had is to one day open my very own funeral home and provide the best service I know how.

I have wiped many tears from my own cheeks trying to hide my sadness from families, I have held children and babies for hours, just so they aren’t alone, I have been the sounding board and the shoulder to lean on for families who don’t know where to turn and I have had my own losses and cared for my own loved ones in their passing. As soul crushing as this has been it has only deepened my resolve to be more understanding and care deeper when trusted with something so precious. My role as a funeral director comes from a place of absolute compassion, I am a real person with real feelings just trying to ease the feelings of helplessness from people at a time of complete loss.

I have built this business on a foundation of hopes, dreams and tears. My struggle to prove myself continues but my spirit will not be broken. If you can find someone more compassionate, dedicated and sensitive to the needs of the deceased and their families I would encourage you to utilise their service.

I was not born into this industry; I was born from it.

A victim confronted

I’m sure for many people the concept of a day in a mortuary would be a highly confronting situation, for me however this is…

Photo - Hayley Robertson

Hayley Robertson

Funeral & Mortuary Assistant

Helena Killington

Funeral Assistant

My background in aged care nursing has given me a chance to see firsthand the lives of the elderly in our community. I am especially passionate about helping grieving families give their loved ones a final goodbye that is dignified and respectful.

Since joining the team at Lovell Meizer Funerals we have been trained in specialist care of families and their dearly departed loved ones. We strive to always provide emotional support with a professional edge on our services whilst also being caring and helpful.

Whilst we work in a small team, we are close and support each other professionally and personally. We are careful to respect each individual family and give them the chance to grieve on their own terms. I feel that my role as a Funeral Assistant is an honour and I look forward to growing my skills and helping families on a personal level for many years to come.

I love being a part of the Goulburn community and live here with my daughter, our 2 cats Percy and PJ, our rescue dog Daisy and our chickens. I have many close friendships that I cherish dearly, I enjoy catching up for coffee, getaways, games nights and movies with friends.

Melissa Chandler

Funeral & Mortuary Assistant

While I have always had an interest in death and different customs across the world the reality of my own mortality and that of those around me is what really struck home for me and gave me that push to enter an industry that always intrigued me.

Knowing I cannot fix the loss that someone is going through I take comfort that I may be able to help them in some small way, be it by offering support and comfort or providing loving care in preparation for their loved one on their final journey.

In my spare time I like spending time with my husband and children at our home here in Goulburn. Together we enjoy movies, make up, special effects and true crime stories.

Susan Ebsworth

Funeral Assistant

I have always had a special place in my heart for the elderly. This sentiment was strengthened when it came to caring for my own elderly parents in later life. My own experience and loss have really shaped me and given me an overwhelming sense of direction for helping others move through their journey of love and loss.

I take great pride in assisting families at Lovell Meizer Funerals and consider my position such a privilege. I feel honoured to walk alongside families through their time of loss with a goal to treat every family with the dignity and care that I would want for my own family.  It is my sincere hope that I can make a difference to the lives of others.

When not at work I enjoy spending time with my children and grandchildren who keep me young at heart. I also love spending time in my garden and working on my campervan project. I am creative and like to design and create macramé, crochet babies and children’s garments and toys and dabble in house renovations.

Shiane Lovell

Managing Director

I have 12 years’ experience in finance and event management and as such am extremely organised with an attention to detail.

I have worked with many families over the years to ensure the best production and delivery of video and memorial stationary, our ‘Lasting Tributes’. I am caring, compassionate and will ensure the most outstanding service is provided to each family.

My family values have been strong since I was a child. I have had the benefit of growing up with very close relationships to my grandparents, together with my mum they taught me the importance of family and made me extremely grateful for today having such a beautiful family of my own.

Unlike my partner, I didn’t realise my passion and purpose until much later in life and it wasn’t until we purchased this business and opened our doors to grieving families that I realised this is exactly where I was always supposed to be. I am immensely proud of our ability to help families when they are going through such a hard time.

The loss of some of the closest people in my life has really given me a deep understanding for those going through the same and I find my empathy for others is what drives me to do the best I can for every family.

Together with my partner / wife we have built a family with our three children and enjoy watching them realise their potential over the years.

I have many friendships and value social time with others. At the same time, I am happy just hanging out at home with our dogs or playing games on the computer / Xbox. I consider myself to be somewhat of a tv / movie buff and could happily hibernate watching series after series until I fall asleep with my dogs on my lap.

Kristy Meizer JP

Managing Director & Family Consultant

I am a strong and independent woman, who has, like many others faced adversity along the way. I have had my share of trials and tribulations but at the end of the day have rose above it all to become successful in a field that I love.

I began my career in the funeral industry in 2001 in Canberra and over the years have worked at several funeral homes. I have spent many years working behind the scenes in a mortuary setting.

Over the years I have developed specialised skills and a have a true passion for restorative work, allowing families the opportunity to gain closure from seeing & spending time with their loved ones when this might have otherwise been discouraged.

During my career I have also worked for the ACT Government at their Forensic Medical Centre. I believe my extensive knowledge, skills and personal love for what I do have moulded me into someone you can trust and rely on in times of unforgiving grief.

As an individual my personal life is filled with family. I have strong family values and have close relationships with my beautiful family. I have three beautiful children. Our 19-year-old son has just purchased his first home in Queanbeyan and our two little girls, 3 & 5 years old are both skilled bike and scooter riders. All three give me the greatest sense of pride. Watching them all grow and develop their own achievements is my life’s goal and biggest joy.

As for personal hobbies, I enjoy exploring with my kids, going to the beach, and trying my hand at camping, I am the first to admit this is an ongoing trial and i am more of a self proclaimed ‘glamper’. I love shopping, some may call me a shopaholic, I see it more as a relaxing pastime.  

​I am a registered Justice of the Peace in and for the State of New South Wales Australia.