She believed she could, So she did

Over the years as a mortician there have been many times my job has hit me far too close to home. I have prepared my long-time family friends, my very best friends, my uncles and even my grandparents. I have spent many hours in devastated solitude with my tears dampening the cheeks of my loved ones as I held them and prepared them for the last time. Out of the abundance of tragedy and heartache I have bare witness too, these are the times that leave me the most broken, searching for answers and questioning my ‘why’ in an industry so steeped in broken despair and sorrow.

My thoughts are varied and sadly I have so many heavy-hearted stories to tell but one that stands out is a day like no other. A day that broke my heart.

I had been so close to both of my grandparents since I was a baby, staying at their house, sitting on their laps, holidaying with them, and growing up with the most beautiful pure love they showed to me. To say we were close was an understatement, they were two people in the world that kept me grounded, showing me right and wrong, teaching me tough lessons, even to my dismay.
I remember receiving a call at work one morning, my Nan had fallen ill and was in our local hospital. My heart sank and I couldn’t think of anything but being by her side. My colleague, and a close friend of mine decided to pay a visit to her and set out immediately from work, still in our suits. Once we arrived at the hospital, we found her room and approached to see her lying in bed, on her own, quite obviously shaken.
My Nan, a woman I had spent my life with and been so close too was beside herself to see me. She was terrified that I was there to collect her, to her this stark idea of being faced with her mortality was horrifying.
After a lot of reassurance that I was just there to visit and that she would be okay, the reality of this situation struck me, one day this would be the reality and I would have the responsibility of either looking after her myself or leaving such an honour to strangers. This was the moment I realised, one day things were going to get tough, very tough.
Thankfully, my Nan pulled through this hospital trip and went on to live years later with the love of her life, my Pop.

We stayed close, them visiting my house every day. Over the years my beautiful Nan continued to have health issues and eventually that horrendous day came, I was completely broken as I sat beside my the broken fragments of my beloved Pop and Mum in the hospital that morning, a morning that shattered our whole world.

Days went by, feeling like an eternity, how on the earth would I gather enough strength to do what I had promised myself years earlier. In all the moments of how, I kept coming back to the only other option, an option that sounded so barbaric, so lonely, and so disappointing to her. Thinking back to that day in the hospital and her fear, I knew what I had to do regardless of my emotions, my heart would need to be strong enough to take care of a lady I had treasured and give her the care that only I could.

Mustering all the strength I had inside me I did the unthinkable and prepared her, one last time. The thought of this day still brings tears to my eyes, this was undoubtedly one of the hardest days of my life. The lump in my throat grew, my stomach was in knots and I was beside myself with grief, as I spent the final hours of alone time with my precious Nan.
In the days following I arranged the details for her funeral and completed all tasks in preparation for her service. It was hard to distinguish between my personal feelings and wanting everything to be ‘just right’ for the rest of my family, I’d say my thoughts and feelings were left eating away at me while my body was in auto pilot.

After her funeral I had a lot of trouble, depression took over and my life started to spin in a downward spiral that ultimately left me spinning out of control.

My compassion fatigue had taken over and I could no longer be surrounded by loss and heartache daily, it was already inside me. This is when I decided I needed a break from the industry that had given me so much, and all the empathy I gave to others had took its toll on me emotionally, I was empty. My Nan’s passing saw me leave my job and forced me to give myself that self-care that I had pushed so far aside.

Regaining my purpose and sense of self I regained my position as a Mortician in a smaller funeral home and continued to give myself to those facing their own heartache and loss.
Over the many years I have been honoured to be asked to look after several close friends and family and that part of my job never gets any easier.

Now owning my own funeral home I get to give people the kind of care that I had promised myself to provide to my beautiful Nan all those years ago, every day I wake to help people deal with the loss I have felt, every day I hope to give people more care and love, allowing them to trust me and take care of themselves in the process.

My Nan taught me so much about the person I am today, and I still feel her with me. My promise to care for her, allows me to see that same devotion in every person and loved one I am trusted with.

This is one of the reasons we are leading the way, a new way in the funeral profession, all female staff for every aspect of care from the first call, transfer, all arrangements, mortuary care, the funeral service and aftercare, all taken care of by women only.
As women we are not only capable, we are stronger because we have to be, we are happier because of the love we have had, and we are wiser because of the tough lessons we have faced. My funeral home is not ‘a job’ it is my passion, my purpose, and my pride.

‘The Mortuary Matriarch – Kristy Meizer’

A victim confronted

I’m sure for many people the concept of a day in a mortuary would be a highly confronting situation, for me however this is…

Photo - Hayley Robertson

Hayley Robertson

Funeral & Mortuary Assistant

Helena Killington

Funeral Assistant

My background in aged care nursing has given me a chance to see firsthand the lives of the elderly in our community. I am especially passionate about helping grieving families give their loved ones a final goodbye that is dignified and respectful.

Since joining the team at Lovell Meizer Funerals we have been trained in specialist care of families and their dearly departed loved ones. We strive to always provide emotional support with a professional edge on our services whilst also being caring and helpful.

Whilst we work in a small team, we are close and support each other professionally and personally. We are careful to respect each individual family and give them the chance to grieve on their own terms. I feel that my role as a Funeral Assistant is an honour and I look forward to growing my skills and helping families on a personal level for many years to come.

I love being a part of the Goulburn community and live here with my daughter, our 2 cats Percy and PJ, our rescue dog Daisy and our chickens. I have many close friendships that I cherish dearly, I enjoy catching up for coffee, getaways, games nights and movies with friends.

Melissa Chandler

Funeral & Mortuary Assistant

While I have always had an interest in death and different customs across the world the reality of my own mortality and that of those around me is what really struck home for me and gave me that push to enter an industry that always intrigued me.

Knowing I cannot fix the loss that someone is going through I take comfort that I may be able to help them in some small way, be it by offering support and comfort or providing loving care in preparation for their loved one on their final journey.

In my spare time I like spending time with my husband and children at our home here in Goulburn. Together we enjoy movies, make up, special effects and true crime stories.

Susan Ebsworth

Funeral Assistant

I have always had a special place in my heart for the elderly. This sentiment was strengthened when it came to caring for my own elderly parents in later life. My own experience and loss have really shaped me and given me an overwhelming sense of direction for helping others move through their journey of love and loss.

I take great pride in assisting families at Lovell Meizer Funerals and consider my position such a privilege. I feel honoured to walk alongside families through their time of loss with a goal to treat every family with the dignity and care that I would want for my own family.  It is my sincere hope that I can make a difference to the lives of others.

When not at work I enjoy spending time with my children and grandchildren who keep me young at heart. I also love spending time in my garden and working on my campervan project. I am creative and like to design and create macramé, crochet babies and children’s garments and toys and dabble in house renovations.

Shiane Lovell

Managing Director

I have 12 years’ experience in finance and event management and as such am extremely organised with an attention to detail.

I have worked with many families over the years to ensure the best production and delivery of video and memorial stationary, our ‘Lasting Tributes’. I am caring, compassionate and will ensure the most outstanding service is provided to each family.

My family values have been strong since I was a child. I have had the benefit of growing up with very close relationships to my grandparents, together with my mum they taught me the importance of family and made me extremely grateful for today having such a beautiful family of my own.

Unlike my partner, I didn’t realise my passion and purpose until much later in life and it wasn’t until we purchased this business and opened our doors to grieving families that I realised this is exactly where I was always supposed to be. I am immensely proud of our ability to help families when they are going through such a hard time.

The loss of some of the closest people in my life has really given me a deep understanding for those going through the same and I find my empathy for others is what drives me to do the best I can for every family.

Together with my partner / wife we have built a family with our three children and enjoy watching them realise their potential over the years.

I have many friendships and value social time with others. At the same time, I am happy just hanging out at home with our dogs or playing games on the computer / Xbox. I consider myself to be somewhat of a tv / movie buff and could happily hibernate watching series after series until I fall asleep with my dogs on my lap.

Kristy Meizer JP

Managing Director & Family Consultant

I am a strong and independent woman, who has, like many others faced adversity along the way. I have had my share of trials and tribulations but at the end of the day have rose above it all to become successful in a field that I love.

I began my career in the funeral industry in 2001 in Canberra and over the years have worked at several funeral homes. I have spent many years working behind the scenes in a mortuary setting.

Over the years I have developed specialised skills and a have a true passion for restorative work, allowing families the opportunity to gain closure from seeing & spending time with their loved ones when this might have otherwise been discouraged.

During my career I have also worked for the ACT Government at their Forensic Medical Centre. I believe my extensive knowledge, skills and personal love for what I do have moulded me into someone you can trust and rely on in times of unforgiving grief.

As an individual my personal life is filled with family. I have strong family values and have close relationships with my beautiful family. I have three beautiful children. Our 19-year-old son has just purchased his first home in Queanbeyan and our two little girls, 3 & 5 years old are both skilled bike and scooter riders. All three give me the greatest sense of pride. Watching them all grow and develop their own achievements is my life’s goal and biggest joy.

As for personal hobbies, I enjoy exploring with my kids, going to the beach, and trying my hand at camping, I am the first to admit this is an ongoing trial and i am more of a self proclaimed ‘glamper’. I love shopping, some may call me a shopaholic, I see it more as a relaxing pastime.  

​I am a registered Justice of the Peace in and for the State of New South Wales Australia.